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220,000 vulnerable customers given personalised support to move to Universal Credit

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  1. Completing the move to Universal Credit: Completing the move for households previously on Employment and Support Allowance
  2. Move to Universal Credit DWP Legacy Benefit Customer Qualitative Research
  3. Growth in numbers of Employment and Support Allowance Support Group or Universal Credit Limited Capability for Work and Work-Related Activity
  4. Welfare bill will protect the most vulnerable and help households with income boost
  5. ESA: outcomes of Work Capability Assessments including mandatory reconsiderations and appeals: December 2025